Legal
Copyright notice
© The Website Place 2007. The information on this site is the copyright of and contains proprietary information of The Website Place Limited and as such shall not be reproduced or disclosed to a third party without prior written consent.
Disclaimer
thewebsiteplace.co.uk maintains this website to publish information about its products and services. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However thewebsiteplace.co.uk accepts no responsibility or liability whatsoever with regard to the information on this site.
This information is not necessarily comprehensive, complete, accurate or up to date. Where there are links to external sites thewebsiteplace.co.uk have no control and assumes no responsibility.
Please note that it cannot be guaranteed that a document available on-line exactly reproduces an officially adopted text.
It is our goal to minimize disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. thewebsiteplace.co.uk accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.
whois
The whois data is provided by the respective registrars for information purposes, and to assist persons in obtaining information about or related to a domain name registration record. thewebsiteplace.co.uk does not guarantee its accuracy. By submitting a whois query, you agree that you will use this data only for lawful purposes and that, under no circumstances will you use this data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam); or (2) enable high volume, automated, electronic processes that apply to thewebsiteplace.co.uk (or its systems). thewebsiteplace.co.uk reserves the right to modify these terms at any time. You agree that thewebsiteplace.co.uk is not responsible for the content of any site returned by carrying out a whois query. By submitting this query, you agree to abide by this policy.
thewebsiteplace.co.uk cannot not be held responsible for the content of any website or page returned as a result of carrying out a domain search.
Privacy statement
thewebsiteplace.co.uk controls and processes personal data for the purposes of promotion and information distribution for the company and its clients internationally.
thewebsiteplace.co.uk complies with the eight enforceable principles of good practice:
fairly and lawfully processed;
processed for limited purposes;
adequate, relevant and not excessive;
accurate;
not kept longer than necessary;
processed in accordance with the data subject's rights;
secure;
not transferred to countries without adequate protection.
...and is included on the public registry of the Information Commissioner.
Details can be found at http://www.dpr.gov.uk.
1. Registration information
You do not have to register to use the thewebsiteplace.co.uk website, but you do need to register if you want to receive updates about thewebsiteplace.co.uk and the website. The registration information we require as mandatory for you to register is: your name, and e-mail address. This information is stored securely on our database. Until such time as you choose to delete your account, your details are stored so that you do not need to re-register when you come back to the site. You can change your registration preferences and e-mail address through the website at any time. If you wish to amend your personal profile, please click on the 'Subscribe' link, log in to your account, and check/uncheck the options available. If you are no longer interested in receiving our email alerts and wish to be removed from our database, click on the 'Unsubscribe' link on the same page.
2. Security of your Personal Information
thewebsiteplace.co.uk is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities
3. Feedback
If you send an e-mail or message to the thewebsiteplace.co.uk office we will try to respond in the first instance with an automatic response generated by our intelligent reply system and deal with the case ASAP. We do not keep copies of this correspondence. If your question is technical, we may need to get more information from you. In such cases we will only pass on personal data if it is necessary for the technical team, and we will not keep your personal data or records of our correspondence longer than necessary.
4. Site usage information
Session cookies
Cookies are pieces of data created when you visit a website. The cookies our site uses are 'session cookies', which store your 'preferences' while you move around the site. You can set your computer not to accept cookies if you so wish. This will not in any way affect your ability to access the information on the site, but will prevent you logging into any of the personalised facilities and using the added functionality that the site offers.
The thewebsiteplace.co.uk website uses session cookies and log files to facilitate the smooth running of the site. It does not use cookies to collect any personal information about you except that required for system administration of our web server. Session cookies are deleted when you close your browser.
Log files
Log files allow us to record visitors' use of the site. The system puts together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information.
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
If you have a query or complaint about this privacy policy or about the site, you can contact us via the contact page.
The Website Place Limited - Hosting
Terms and Conditions
These are the only terms and conditions under which we are willing to provide our products and/or services to you.
We are:
The Website Place Limited (company number 05605985)
Our address is:
1, Stirling Business Park
Britannia Road
Waltham Cross
Hertfordshire
EN8 7NX< /> United Kingdom
Our e-mail address is:
info@thewebsiteplace.co.uk
You are:
Anyone who pays us for our services
1 Basis of Contract
1.1 Subject to the terms set out in this agreement and to your compliance with our Acceptable Use Policy ("AUP") we agree to provide to you some or all of the services described on our web site (together referred to as "the Services") at the prices we charge from time to time, such prices also being stated on our Web site. We now refer to the prices of the Services we sell to you as the "Price".
1.2 The contract between us comes into existence when an order is placed by you for the Services.
1.3 We may cancel the contract if you fail to comply with our payment procedure.
1.4 The contract continues until terminated by one of us as set out in this agreement. For the avoidance of doubt services provided by our staff and undertaking are provided continuously even though you pay us annually.
1.5 Money will not be refunded to you if you pay for the Services then do not use them or cease to use them before the expiry of the period covered by the payment you have made.
1.6 We will take the payment you have authorised, annually through your credit or debit card.
1.7 The Price is set out on our Web site. We may increase our prices at any time.
1.8 The specification of any service provided by us and / or the specification of hardware such as servers, may change without notice.
1.9 In the event of there being no files uploaded to the server, our holding page will appear.
2 Identification of the Services
You acknowledge that:
2.1 You understand exactly what is included in the Services;
2.2 You are satisfied that the Services are suitable and satisfactory for your requirements;
2.3 In entering into this contract you have not relied on any representation or information from any source except the definition and explanation of the Price and the Services given on our Web site.
3 Payment
3.1 You agree to pay the Price for the Services before account activation and future renewal in UK Pounds, together with value added tax at the then current rate (where applicable).
3.2 You may pay by Credit/Debit Card or Cheque or bank transfer.
3.3 If a cheque is returned to us due to insufficient funds, we may charge you £ 20 + VAT (where applicable) for the administration necessarily resulting.
3.4 You acknowledge that if your payment is not received by the renewal date of the Services, we may suspend the Services and/or cancel this contract.
3.5 If you have not paid within 14 days of the renewal date of the Services, your account may be closed and the Services may be cancelled. For the avoidance of doubt, all files, including but not limited to, Web pages and e-mail messages that are residing on our systems may also be deleted and we will no longer have any obligation to you.
3.6 All unpaid balances incurred during period of service by The Website Place Limited are subject to collection. Cancellation of service due to unpaid invoices does not constitute cancellation of invoices.
3.7 Renewal fees for any service supplied must be paid for unless cancellation notice has been received in writing at least 30 days prior to the renewal date as set out in section 5.
4 Refunds to consumers
4.1 Where you are to deemed to be a consumer for the purposes of the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order within 7 days of placing your order by giving us written notice, subject to the following provisions:
4.1.1 An order for the registration, renewal or transfer in of a domain name may not be cancelled after we have submitted the request to the relevant registrar or registry, unless the request is unsuccessful.
4.1.2 An order for an SSL certificate may not be cancelled after we have submitted the request to the relevant certificate issuer, whether as a new order or as a renewal, unless the request is unsuccessful.
4.1.4 If you have ordered an e-mail hosting plan or Web hosting plan then you have the right to cancel your order within 7 days of placing your order by giving us written notice. Your cancellation will be effective only in respect of that e-mail hosting plan or Web hosting plan, and not any other products or services ordered at the same time.
4.2 For your cancellation is to be effective, you must give us full information to enable us to identify:
who you are and
that you have proper authority to cancel and
the Services you wish to cancel.
4.3 In the event of a cancellation of an order by you under the provisions above:
4.3.1 Your account will be closed and the Services will be cancelled. For the avoidance of doubt, all files, including but not limited to, Web pages and e-mail messages that are residing on our systems will also be deleted and we will no longer have any obligation to you;
4.3.2 We will refund any monies paid within 30 days of your notice.
4.3.3 If you wish to terminate your domain name with us or transfer your domain name away from us, we require written notice 30 days prior to the date you wish to terminate or transfer away. We may also charge a fee of £15 to cover costs of this process. Where any investigative work is required from us by you to complete the transfer, further costs may be applied.
4.3.3.1 You will not receive any refund for the time you have left on the domain.
4.3.3.2 You agree that your domain name will be automatically renewed to prevent deletion of the domain, if the domain is due to expire within 30 days, we may charge you for renewal of the domain at the current rate in addition to charging a fee for transferring the domain away if applicable.
4.3.3.3 If you do not inform us that you wish to terminate the domain before it expires, you may be charged a renewal fee at the current rate for the domain in use.
5 Termination
5.1 This contract terminates:
5.1.1 automatically, if payment has not been received by us 14 days after the annual renewal date.
5.1.2 upon either of us giving the other 30 days notice in writing addressed by post to the last known land address of the other of us. For this and all purposed in connection with this contract, our addresses are as at the head of this document. If your cancellation is to be effective, you must give us full information to enable us to identify:
who you are and
that you have proper authority to cancel and
the Services you wish to cancel.
5.1.3 when we terminate it, without notice, on account of your failure to comply with these terms or our AUP;
5.1.4 when terminated under any other provision of this contract.
5.2 If you obtain a refund of money paid to us by instructing your card issuer, we pay a fee for this. You agree that you will not give any such instruction and that, if given, you will refund the fee to us.
5.3 If this contract is terminated, your account will be closed and the Services will be cancelled. For the avoidance of doubt, all files, including but not limited to, Web pages and e-mail messages that are residing on our systems will also be deleted and we will no longer have any obligation to you.
6 After Termination
6.1 Except as set out in section 5 above, you are not entitled to a refund of any fees paid to us:
6.1.1 if you terminate this contract earlier than the date the next payment is due, or
6.1.2 if we terminate this contract because you have failed to comply with these terms or our AUP.
6.2 When this contract is terminated, your account will be closed and the Services will be cancelled. For the avoidance of doubt, all files, including but not limited to, Web pages and e-mail messages that are residing on our systems will also be deleted and we will no longer have any obligation to you.
7 Your Contact Details
7.1 You undertake to provide to us:
7.1.1 your current land address, e-mail address, telephone and fax numbers as often as they are changed;
7.1.2 all information that may be reasonably necessary to enable us to fulfill our obligations under this contract.
7.2 If at any time, we discover that you have failed to provide current information, we may terminate the Services at the date of expiry of the current payment period.
8 Interruption to Services
8.1 If it is necessary for us to interrupt the Services, we will give you reasonable notice where this is possible and when we judge the down time is such as to justify telling you.
8.2 You acknowledge that the Services may also be interrupted for many reasons beyond our control.
8.3 You agree that we are not liable to you for any loss, foreseeable or not, arising from any interruption to the Services.
9 Passwords and Instructions
9.1 You accept that you are liable for any loss or damage to us or to you or to any third party arising from any act or omission of a person who uses your identity or password to gain access to the Services or to any part of our computer installation, whether or not they have your permission.
9.2 You acknowledge that any instruction to us which is validated by your identity and password is a valid instruction so far as we are concerned. We have no obligation to make any check under any circumstances.
10 Technical Support
We will provide technical support within the areas of our expertise relating to the Services. We do not guarantee to provide any particular support nor that the support we provide will be adequate for your requirements. Technical support is free of charge to paying customers to ensure the service provided by The Website Place Limited.co.uk Limited is operating as expected. Technical support not directly related to the efficient running of the service may be chargeable however customers will be notified of any charges prior to any work being carried out and the work will not be started until agreed by the customer.
11 Intellectual Property Ownership
11.1 Our use of any intellectual property belonging to us or to any third party in the provision of or as part of the Services shall not operate to transfer any right or license to you.
11.2 If we assign to you an Internet Protocol address the right to use that Internet Protocol address shall belong only to us.
11.3 We reserve the right to change or remove any Internet Protocol address in our sole discretion.
12 Bandwidth and Disk Usage:
12.1 You agree that bandwidth and disk usage shall not exceed the data usage per month for the Services ordered by you.
12.2 If your usage exceeds the contractually ordered amount we may in our discretion:
12.2.1 charge the Price currently charged by us for the additional usage you have used, such charges to be paid within 30 days of the invoice date or
12.2.2 if in our opinion your usage puts at risk the continued service provision to other customers, we may limit the Services we provide to what we have agreed in our contract with you. We may not be able to give you notice of this.
13 Confidentiality
13.1 We are both aware that in the course of business we will each have access to and be entrusted with information in respect of the business and operation of the other and their dealings, transactions and affairs, all of which information is or may be confidential.
13.2 We and you hereby undertake for ourselves and every employee or sub-contractor whose services we use that neither we nor they will divulge to any person whatever or otherwise make use of (and shall use their best endeavours to prevent the publication or disclosure of) any trade secret or confidential information.
13.3 We both mutually undertake to the other to make all relevant employees, agents and sub-contractors aware of the confidentiality of information and the provisions of this paragraph and to take all such steps as shall from time to time be necessary to ensure compliance by our employees, agents and sub-contractors with these provisions.
14 Backup Procedures
We maintain reasonable procedures for general backup of data for our own purposes but we give no warranty that your data will be saved or backed up in any particular circumstances unless we have made specific contractual arrangements with you in writing.
15 Privacy Policy Exception
You agree that we may disclose your information including assigned Internet Protocol addresses, account history, account use, etc. to any judicial or proper legal authority who makes a written request without further consent or notification to you.
16 No Duty to Monitor
We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any responsibility through our AUP or otherwise to monitor or police Internet-related activities.
17 Violation of AUP
17.1 You agree to comply with our AUP as set out from time to time on our Web site or as notified to you from time to time by e-mail.
17.2 Failure to comply with our AUP will be a material breach of our terms and conditions and shall be cause for the immediate suspension or termination (without liability), of the Services and/or this contract without notice.
17.3 In making the decision to suspend or terminate the Services we are not obliged to consider the cost or damage to you that may be caused by suspension or termination of the Services to you.
17.4 Money will not be refunded to you in respect of any period during which the Services are suspended or in the event that the Services are terminated.
18 Limitation of Liability
18.1 We give no warranty in connection with the Services.
18.2 We do not represent that the Services are suitable for your use.
18.3 We are not "experts" in any area.
18.4 We accept no responsibility for:
18.4.1 malfunction in any hardware provided by you or by us;
18.4.2 malfunction in any software whether provided by you or by us;
18.4.3 any firewall provision not specified in the Services;
18.4.4 the security of your data, including data loss;
18.4.5 backup of your data, unless we have contractually agreed otherwise;
18.4.6 delivery of material or privacy of any transmission;
18.4.7 receipt by you of any material from any source;
18.4.8 any aspect whatever of the content of your Web site;
18.4.9 any consequential loss arising from your or our failure to register or renew any domain name.
18.5 You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Services concerned.
18.6 (for the avoidance of doubt) We shall not be liable to you for loss of profits, business, goodwill or any type of special, indirect or consequential loss (including loss or damage suffered by you as a result of an action brought by a third party) even if such loss was reasonably foreseeable or we had been advised of the possibility of your incurring it.
19 You Indemnify Us
You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:
19.1 your failure to comply with our AUP;
19.2 your failure to comply with the law of any country;
19.3 the posting by you of any content on your Web site;
19.4 a breach of the intellectual property rights of any person;
19.5 your failure to conform to any relevant Internet protocol;
19.6 the posting by any third party with or without your knowledge of any material on your Web site;
19.7 any action taken or omitted by any third party in relation to your Web site;
19.8 any use of your Web site for a purpose forbidden by this contract;
19.9 and for the purpose of this paragraph you agree that the cost of our management and technical time is properly recoverable and can reasonably be valued at £ 60.00 + VAT (where applicable) per hour without further proof.
20 Third Party Rights
Nothing in this contract shall be interpreted as granting any rights to any person other than us or you, whether by the Contracts (Rights of Third Parties) Act 1999 or otherwise.
21 Notices
Any notice to be served on either of the parties by the other shall be sent by first class post or by fax or by e-mail. It shall be deemed to have been received by the addressee within 72 hours of posting; within 24 hours if sent by fax to the correct number or by e-mail to the correct address.
22 Force Majeure
22.1 Neither party shall be liable for any breach of its obligations resulting from causes beyond its reasonable control including strikes of its own employees.
22.2 Each of the parties agrees to give notice immediately to the other upon becoming aware of an event of force majeure such notice to contain details of the circumstances giving rise to it.
22.3 If a default due to force majeure shall continue for more than 6 weeks then the party not in default shall be entitled to terminate this contract. Neither party shall have any liability to the other in respect of the termination of this contract as a result of force majeure.
23 Successors to the Contract
23.1 The benefit and obligations of this contract shall be binding on any successor in title.
23.2 Neither party shall be entitled to assign this contract nor all or any of their rights and obligations hereunder without the prior written consent of the other.
24 Dispute Resolution
In the event of a dispute arising out of or in connection with this contract (other than the collection of monies due on unpaid invoices) and which has not been resolved following discussions and negotiations between a person or persons appointed or authorised by you then both parties undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation. This clause shall not exclude either party from making an application to the court.
25 Waiver
Failure by us to enforce at any time or for any period any one or more of the terms or conditions of this contract shall not be a waiver of them or of the right at any time subsequently to enforce all terms and conditions of this contract.
26 Contract is Divisible
Each sub paragraph in this contract is independent and severable from each other paragraph and therefore separately enforceable. If any restriction is unenforceable for any reason but would be enforceable if part of the wording were deleted, it will apply with such deletions as may be necessary to make it valid and enforceable.
27 Jurisdiction
This contract is governed by English law and is subject to the jurisdiction of the English courts.